Return & Refund Policy

We want you to love your purchase. However, if you wish to return a product, you must initiate the return within 48 hours of delivery. Please note: - The **shipping cost will be deducted** from your refund amount. - We provide **Free Shipping** only for the initial delivery. Due to the high logistics cost of heavy furniture, we do not cover return shipping or redelivery charges.

Your peace of mind is our priority. All our shipments are fully insured. If you receive a damaged product: - You are eligible to claim a **Full Refund** (100% money back). - The damage must be reported within 48 hours of delivery. - Please provide clear photos/videos of the damage to facilitate the insurance claim. We will handle the insurance process and ensure you are not penalized for transit damage.

Our team will inspect the product to verify the damage or defect. If confirmed, we will provide a replacement product or issue a full refund including shipping charges. The inspection process typically takes 3-5 business days.

If a refund is approved, it will be processed within 7-10 business days to your original payment method: - Credit/Debit Card: 7-10 business days - UPI/Net Banking: 5-7 business days - Cash on Delivery: Bank transfer within 10 business days Actual credit to your account may take additional time based on your bank's processing.

To report damaged or defective products: Email: info@mitss.store Phone: +91 99500 36077 WhatsApp: +91 99500 36077 Hours: Mon-Sat, 10 AM - 7 PM IST Please have your order number and photos ready when contacting us.